Amanda is AMAZING. She is always prompt, empathetic, patient, and kind. As well as her assistant (apologies for forgetting). I knocked two stars for the unfortunate behavior of the admin staff (check in and pharmacy checkout lady). From the get go, I was met with a non-welcoming attitude from the front desk, almost machine-like, and irritated demeanor. The woman at the pharmacy was far worse. Every time I use the pharmacy, she behaves as if, it’s an honor for me to even speak to her. Today was the worst. As I’m getting my medicine, she’s visually throwing all of them after scanning. Doesn’t ask if I have any questions, gives me attitude, and is passive aggressive with her fake thank yous. I freely say this, as she is spunky, lighthearted, and overly caring to another patient who walks in, not 2 minutes after me. The treatment between myself and the other patient was like night and day. I have no idea where her attitude comes from.
